Cancellation Policy

This page covers appointment cancellations. To cancel a membership, email info@themedspawimberley.com with 30 days notice.

The policy

At The Med Spa Wimberley, we prioritize your time and ours. To maintain the highest level of service, we require a minimum of 24 hours notice for any appointment cancellation. Canceling with less than 24 hours notice will incur a $25 fee. For no-shows, 50 percent of the service cost will be charged. This keeps our schedule efficient and fair for every client.

Why we have it

Our cancellation policy is designed to respect the time of both our clients and our team. By adhering to it, you help us allocate our resources effectively, allowing us to provide top-notch services without interruption. This mutual respect ensures that every client receives the attention and care they deserve.

Rescheduling

The easiest way to change an appointment is to call us as soon as you know. If you give us at least 24 hours, there is no fee and we will find you another time that works. We would always rather move your appointment than lose it.